The growing impact of Do Not Call on B2B and B2C

1988

• State of Florida establishes Do-Not-Call list

1991

• U.S. federal Telephone Consumer Protection Act (TCPA) requires company-specific Do-Not-Call lists and restricts auto-dialer calls to wireless numbers

1995

• U.S. Federal Trade Commission (FTC) Telemarketing Sales Rules (TSR) regulates abusive telemarketing practices and provides consumers with privacy protections

1998

• U.K. Telecommunications (Data Protection & Privacy; Direct Marketing) Regulations establish Telephone and Fax Preference Service Lists

2000

• 9 U.S. states with Do-Not-Call laws

2001

• 14 U.S. states with Do-Not-Call laws
• France: unsolicited marketing faxes made illegal

2002

• 29 U.S. states with Do-Not-Call laws
• EU Directive on Privacy & Electronic Communications requires Member State restrictions on telephone, email and fax solicitations

2003

• U.S. National Do-Not-Call Registry implemented
• U.S. adopts CAN-SPAM Act to regulate commercial email
• 42 U.S. states with Do-Not-Call laws
• Ireland enacts National Directory Database Do-Not-Call law
• New Jersey restricts manually dialed solicitations to wireless numbers

2004

• Federal restrictions on auto-dialer calls to wireless numbers extended to numbers ported from wire line service
• Mexico's Federal Consumer Protection Act provides for Consumer Protection Registry
• 44 U.S. states with Do-Not-Call laws
• Chilean Consumer Law imposes opt-out, holiday call time restrictions
• Do-Not-Knock ordinance adopted by Kennedy Township, Pennsylvania

2005

• U.S. Federal Communications Commission adopts rules prohibiting unwanted commercial email messages to wireless devices
• U.S. federal Junk Fax Prevention Act enacted to prohibit unsolicited faxes
• U.K. implements Corporate Telephone Preference Service list and company-specific B2B opt-out rules
• Japan's Personal Information Protection Law allows consumers to forbid use of contact information for marketing communications
• Ireland implements National Directory Do-Not-Call Database
• Michigan and Utah enact Child Protection Registries to restrict marketing to children
• 5 U.S. states restrict manually dialed phone solicitations to wireless numbers

2007

• 11 U.S. states introduce Do-Not-Mail legislation
• Mexico's consumer protection authority Profeco establishes Registro Público de Consumidores requirements
• Mexico's financial services regulator Condusef establishes Registro Público de usuarios for phone, email and SMS
• India establishes national Do-Not-Call List
• Australia implements national Do-Not-Call Register
• Argentine City of Buenos Aires's Office of Consumer Protection and Defense publishes No-Call Registry regulations
• Argentine provinces Cordoba and Santa Fe legislatures sanction Do-Not-Call registry laws
• Hong Kong's Telecommunications Authority implements Do-Not-Call Register for prerecorded calls, SMS and MMS pursuant to phase II Unsolicited Electronic Messages Ordinance
• Singapore's Spam Control Bill which extends to SMS messages takes effect

2008

• Canadian Radio-television and Telecommunications Commission implements National Do-Not-Call List
• U.S. FTC issues regulations prohibiting pre-recorded and automated voice messages without prior written permission

2009

• Brazilian capital state of Sao Paulo enacts Do-Not-Call registry and rules for consumer and business phone numbers
• Brazilian state of Pernambuco enacts Do-Not-Call registry and rules
• Spain's Data Protection Agency implements Lista Robinson for telephone numbers, email, SMS and postal mail
• The Netherlands implements its national Do-Not-Call list for B2C and B2B calling and postal mail

2010

• 6th U.S. state restricts manually dialed phone solicitations to wireless numbers
• Mexico's Profeco publishes phase II regulations to extend RPC marketing restrictions to email; phase III will cover postal mail
• Mexico's Condusef issues regulations that require financial institutions to ask permission to continue offers and honor opt-outs
• Australian enforcement begins for extending of Do-Not-Call Register to fax numbers
• Australian Communications and Media Authority seeks public comment on standards for fax marketing
• Hong Kong issues Guidance Note on the Collection and use of Personal Data in Direct Marketing

THE GRYPHON 100% GUARANTEE. Gryphon enables companies to manage consumer contact preferences while providing indemnified and 100% guaranteed compliance with Do-Not-Contact regulations across all marketing channels.

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